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1. Do you ship internationally?
- Sure, we do! However, delivery may take longer than the estimated delivery time.** Please note that these are estimates and the actual delivery time might vary due to reasons out of our control, especially in cases caused by weather conditions or customs delay.
3. How can I track my order status?
-You will receive an email with the tracking information once we ship your order.
4. What payment methods do you accept?
- We accept payments via all major credit and debit cards (Visa, MasterCard, American Express), as well as PayPal, as well as Afterpay.
5. How can I return an item to you?
- Unfortunately due to covid we are currently not accepting returns.
6. Does your clothing run true to size?
- Yes! Be assured that what we offer at JewelsBijou is quality pieces that have tons of stretch and if for any reason we bring an item that does not run true to size it will be stated in the description.
7. I saw something I really like on your website but I can no longer find it. What can i do?
- We are constantly updating our collection. Instead of mass production, we’d like to make our products and collections unique and update them often, so that products you purchased from us are truly unique. We try to not restock the items once they are sold out, but if there are a big amount of requests to bring back an item, we may continue with another small restock.
8. Why should I sign up for your newsletter?
- You will be added to our VIP list and will be among the first to know the news! Once you sign up, you will receive info on our most popular new arrivals, free coupons, discounts, and other interesting information that is relevant to you. We are doing our best to make our newsletter interesting and useful for you. We promise to never spam you, and you'll always be able to unsubscribe at any time.
9. Why should I write a review?
- We really appreciate you taking your time and sharing your opinions on the products purchased from us. Thank you! Your reviews will help other shoppers to know more about the products. It will also be a great way to help us improve our product offers, which will make customers just like you happier.
10. I have other questions that were not listed on here, what should I do?
- You can contact us or chat with our online customer care. We are happy to hear from you!
